Privacy Policy

This policy explains what personal data Solwain collects, why, and what rights you have. We keep data collection to the minimum needed to run the shop and we never sell your data.

1. Who is responsible

The data controller is [Legal entity — pending], registered in Wyoming, USA, at [Address — pending]. For any privacy question, email hello@solwain.com.

2. What we collect

When you order, we collect your name, contact details, shipping address and order details. When you contact us, we keep your message and email. Payment is handled by our payment provider — we receive a confirmation, not your full card number.

3. Why we use it

We use your data to process and ship orders, handle returns and support, prevent fraud, and — only if you opt in — to send you our newsletter. These uses rest on performing our contract with you, our legitimate interest in running the shop, and your consent for marketing.

4. Cookies

We use a small number of essential cookies to keep your cart and language preference working. Your cart is stored in your browser, not on our servers. We use analytics only in an aggregate, privacy-respecting way.

5. Sharing

We share data only with the providers who help us operate — payment processing, shipping carriers and email — under contracts that require them to protect it. We never sell your personal data.

6. Keeping your data

We keep order records for as long as the law requires for tax and accounting, and contact messages for as long as needed to help you. Newsletter data is kept until you unsubscribe.

7. Your rights

You can ask to access, correct, delete or export your data, and you can object to or restrict certain processing. To exercise any right, email us and we'll respond within the time the law allows.

8. Changes

We may update this policy. The current version is always the one published here, with the date shown above.